FAQ

LOCHNESS ENTERTAINMENT

FAQ

HOW SHOULD I CARE FOR MY MERCH?

I recommend washing it inside out, in cold water. Lay flat to dry. (This is how I take care of my own tees and sweatshirts.)

DO YOU OFFER FREE SHIPPING?

No shipping costs if you meet me to pick up your order. I am available to meet you between Simi Valley and Camarillo. When you are finished placing your order, send me a message through the CONTACT page so we can coordinate a time and place to meet. When you are checking out, use discount code PICKUP

REFUNDS & EXCHANGES

All orders are print on demand. This means your product is made when you order it. Please be sure to select the correct size and color. Refunds and exchanges will not be offered for ordering the incorrect color. I understand that the size chart can be a little off, so please take into account how you like your clothing to fit. If you prefer a more relaxed fit, go up a size. If you prefer a more form fitting garment, select the size closest to your measurements. For example, I prefer a more relaxed, looser fit. For tees and sweatshirts, I select a size up. Please double check the size chart to ensure that you order the correct size. If you need to exchange for a different size, please contact me.

I HAVE ANOTHER QUESTION NOT ANSWERED ABOVE

Please contact me with any questions you have. Click on the CONTACT page to get in touch with me directly.